cygen

One of the world's most user-friendly retail point-of-sale systems

Cygen is the point of sale solution for your retail business for seven reasons.

In-store and online, sell more to your customers.

Cygen is a beautifully designed, responsive point of sale system that makes it quick and simple to sell to your consumers and keep them coming back. It links to all the newest technology — barcode scanners, receipt printers, and cash drawers - and works on iPad, Mac, or PC, both online and offline.

Key Features:
  •  Compatible with any web browser-enabled device, including Macs, PCs, and iPads.
  •   Integrates with the most popular ecommerce platforms to provide complete omnichannel selling.
  •   Intuitive sale screen that allows you to serve more consumers while speeding up the checkout process.
"Cygen allows me to use my phone to access the system while I'm away from the store."

Get paid as soon as possible. Accept any payment method.

Accept any payment method. Cygen makes it simple for you to receive payment. Create custom buttons to accept cash, checks, gift cards, or any other payment method. On layaway sales, accept deposits and partial payments, or allow buyers to pay on account.

Accept credit and debit cards, as well as mobile payments, from renowned merchants all around the world. Paypal, Worldpay, Square, and Tyro are just a few of your credit card and mobile payment alternatives. You might be accepting card payments in minutes if you connect your Cygen POS system to one of them.

Key Features:
  •  Cygen does not take a percentage from your sales, so you can use any payment processor you like.
  •   Accept all forms of payment, including mobile payments, gift cards, "purchase now, pay later," and other options.
  •   To avoid double entering and speed up end-of-day reconciliation, connect your payment terminal to Cygen.
"With seven booths, forty cash registers, and 12-hour sales days, having reliable software and hardware is critical." As a result, the fact that Cygen just works, and performs beautifully, makes my life a lot easier."

Manage your products with ease. Take charge of your stock.

Product management that is simple. You'll enjoy maintaining your catalogue, whether you sell a single SKU or thousands. Add cost and retail pricing, tags, and discounts with ease, as well as do bulk activities such as import and export. Sort things by colour or size, package them together, or divide them into units. To expedite checkout, scan existing barcodes or print new ones.

Key Features:
  •  Features that allow you to manage all of your products from one system, including multi-channel and multi-store stock control.
  •  With Cygen's Scanner app, you can easily do partial and full inventory counts.
  •  Use Cygen's strong product performance reports to automate tiresome stock control elements like re-order points so you know exactly what to stock and where.
"Cygen enables us to produce products that consumers want." We've been able to get rid of about 8-10 percent of our unsold inventory, allowing us to bring on another 100 goods that are selling better."

Increase your customer base. Then keep bringing them back.

Make a greater effort to focus on the needs of your customers. Attract more customers and keep them returning. You can enhance your bottom line with comprehensive CRM capabilities, a built-in loyalty programme, and tools to help you drive sales!

Key Features:
  •  Create an out-of-the-box loyalty programme that rewards customers for their purchases.
  •  Offers and discounts should be applied at the time of sale. Cygen even informs your cashiers about active specials in order to help you increase your sales.
  •  Bring the POS system to the sales floor to better serve customers. Capture customer information and make sales from anywhere.
"We removed a lot of the restrictions that an old point of sale caused, and our customers and employees love it."

Make an effort to understand your numbers. Then expand your company.

Reporting that packs a punch. Cygen Reporting assists you in staying ahead of the competition by providing you with an accurate perspective of sales and product performance that you can access at any time. Insightful reporting tools allow you to dig deeper into product, customer, inventory, and staff performance, allowing you to immediately spot patterns and areas for improvement.

Key Features:
  •   Customizable reports that help you find the specific data you need to make better business decisions.
  •  Enjoy a retail dashboard that shows you your performance at a glance.
  •  You can access your data and insights from anywhere, and you'll always know what's going on in your stores, even if you aren't there.
"Cygen has been a huge help in allowing us to see our own performance in real time. It's something I'd recommend to everyone in the retail industry."

Our award-winning customer service team is available to assist you.

Collaborate with folks who genuinely care. Really. Our courteous support team is quick to reply on every channel, with offices in the United States, Canada, Australia, the United Kingdom, and New Zealand.

Key Features:
  •   When you need assistance, contact Cygen's dedicated support team by phone or in-app live chat.
  •   Thousands of thorough manuals and assistance articles covering all aspects of Cygen are available.

Frequently Asked Questions (FAQs) regarding our Point-of-Sale (POS) System

This will be determined by the number of goods you have and your current workload. Some merchants complete the procedure in a few hours, but if you have a large number of SKUs and limited free time, it could take many weeks.

We recognise that time is money for entrepreneurs, thus to make the procedure as quick and painless as possible, we recommend that you create CSV files containing the following before beginning:

  •   All products are listed with their prices, tax information, SKUs, and barcodes.
  •   Customers in your current database (if you have one)

For additional information, see Cygen's POS Buyer's Guide, which includes more information and checklists on what you'll need to know when selecting and setting up your POS system. If you require assistance, please contact us and one of our support experts would be happy to assist you.

Cygen also provides professional services such as hands-free setup (where we handle everything, including product migration and customer migration) and one-on-one training. For further information, please contact us.

Alternatively, you can choose a Cygen partner in your region who will install the POS and set up your account for you. Our partners are Cygen POS certified professionals that can get you up and running with the gear, software, and services you need.

Cygen is extremely likely to work with your existing printers, scanners, credit card readers, and point-of-sale equipment. We put a lot of effort into ensuring the software operate with the best and most regularly used retail hardware, but we've heard from merchants who have had success with printers we hadn't heard of before.

However, for more information about the hardware, peripherals, and computers that are compatible with Cygen, visit our Recommended POS Hardware page.

Can't seem to find your current POS hardware on our list of suggestions? Contact our Retail Solutions Specialists at sales@cygenit.com or create a free account to discover how Cygen integrates with your existing hardware.

The majority of people who migrate to Cygen's POS system never look back. Our POS software's user-friendly and straightforward layout, as well as its capabilities and connectors, are popular among merchants. You don't have to take our word for it; here are some testimonials from Cygen customers who are pleased with our POS system.

However, we recognise that every business is different, and not all tools will work for you. That's why we urge you to have a look at our point-of-sale software to determine if it matches your requirements.

You can also create a free account to obtain a better understanding of how it works. Finally, if you have any specific questions or concerns, you can always contact one of our knowledgeable sales consultants, who can assist you in determining whether Cygen is the best fit for you. Please contact us at sales@Cygenhq.com.

Find the answers to your most pressing Cygen questions.

Try out our POS system for 14 days – it’s free

No fees. No commitment. No credit card.

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